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OpenReplies
Writing Assistants
Overview
OpenReplies helps small shops work through unanswered customer reviews and messages. Users import a review export or notes, see open items in a reply queue and write replies, then mark them sent themselves. The first two replies are free; continuing costs $19 paid through PayPal. No store login is required.
Key Features
- Import of reviews or notes from Excel, Word, CSV or plain text
- Reply queue with write-reply and mark-sent actions and CSV export
- No store login required
Best For
Small shop owners with a backlog of unanswered reviews who want a simple reply queue.
Pros & Cons
Cons
- Operator, privacy handling and refund terms are not stated on the page
- How reply drafts are produced is not explained; payment is manual by PayPal to an email address
- Only the first two replies are free; the page does not describe other limits
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Pulse Verdict
Editorial review by SEODataPulse · Editorial rating: 1/5 · Updated
This is an editorial assessment, not an average of customer ratings.
“A small paid tool that helps shops work through unanswered reviews and messages and write replies. The operator, drafting method, data handling and refund terms are not stated on the page, and payment is manual by PayPal, so users should take care before pasting customer data.”
Pricing
First 2 replies free, then $19 via PayPal.
Pricing changes often — confirm current plans on the official site.