Saved Bulk Actions for Freshdesk
Overview
Saved Bulk Actions is a free Freshdesk Marketplace app for finding matching tickets, reviewing proposed field changes and running a bulk update. It provides a CSV audit of individual ticket outcomes. Install the public Freshdesk app from its official listing; the separate Freshservice namesake and a separate Pro app are not included in this description. Search and update limits still apply, so it is not an unlimited export or a guarantee that every ticket range can be processed.
Key Features
- Finds all tickets matching given criteria
- Previews planned changes before applying
- Applies updates in verified batches
- Keeps an audit trail
Best For
Freshdesk admins who need to bulk-update matching tickets with a preview and audit trail.
Pros & Cons
Cons
- Search and update limits apply, so not every ticket range can be processed
- Listing gives limited technical detail
- Installing shares contact and usage information with the developer
Pulse Verdict
Editorial review by SEODataPulse · Editorial rating: 3/5 · Updated
This is an editorial assessment, not an average of customer ratings.
“A free marketplace app for bulk Freshdesk updates; the listing gives little detail on limits.”
Pricing
Free public version.
Pricing changes often — confirm current plans on the official site.