VoiceOI
Overview
VoiceOI is a no-code outbound voice bot platform for BPOs and call centres. Bots dial leads, end calls answered by machines, ask qualifying questions and warm-transfer interested prospects to human closers. Bots can use recorded-voice flows or AI agents built in a visual script builder. They can join VICIdial campaigns as remote agents or dial through Asterisk, FreePBX or SIP carriers such as Twilio and Telnyx, and a built-in dialer handles CSV lead lists. The dashboard offers live monitoring, recordings and transcripts. The platform is outbound-only and English-first.
Key Features
- Visual script builder for recorded-voice or AI agent call flows
- Answering-machine detection that logs and ends machine-answered calls
- VICIdial remote-agent integration with bulk provisioning and disposition write-back
- Works with Asterisk, FreePBX and SIP carriers such as Twilio and Telnyx, plus a built-in CSV dialer
- Live monitoring, call recordings and transcripts
- DNC handling, timezone-aware calling windows and optional AI-voice disclosure
Best For
BPOs and outbound call centres running VICIdial or SIP-based dialling that want bots to pre-qualify leads before transferring to human closers.
Pros & Cons
Cons
- Outbound-only and English-first; does not answer inbound calls or leave voicemails
- CRM integrations are listed as coming soon
- The site states its compliance controls do not replace the customer's own compliance programme
- Not independently benchmarked or hands-on tested by SEODataPulse.
Pulse Verdict
Editorial review by SEODataPulse · Editorial rating: 3.8/5 · Updated
This is an editorial assessment, not an average of customer ratings.
“VoiceOI is a no-code platform for outbound call-centre voice bots. Bots join VICIdial as remote agents or dial through SIP carriers, detect answering machines, qualify leads and warm-transfer interested callers to human agents. Pricing is per bot with no per-minute AI fee. Buyers remain responsible for telemarketing compliance.”
Pricing
Prepaid per bot: recorded-voice from $30, AI fronter $70, AI lead gen $150 per bot/month; carriers bill minutes. 2-day trial after approval.
Pricing changes often — confirm current plans on the official site.